Cancellation Policy

Our cancellation and refund policies are guided by the terms set by our travel partners and service providers. Since each booking is handled by airlines, hotels, and activity providers, refund eligibility and timelines can vary depending on the specific service you choose.

Flights
Flight cancellations and refunds are subject to the fare rules of the airline and the type of ticket purchased. Some fares may be eligible for a full or partial refund if cancelled within a limited time window, while others may only offer future travel credits. Certain tickets are strictly non-refundable and may include change or cancellation fees as defined by the airline.

Hotels
Hotel cancellation policies depend on the rate selected at the time of booking. Flexible rates may allow free cancellation up to a specific deadline, whereas discounted or promotional rates are often non-refundable and non-changeable. Please review the cancellation terms displayed during booking to avoid unexpected charges.

Tours, Activities & Other Services
Each activity or service follows its own cancellation terms. Some experiences allow refunds if cancelled before a stated cutoff period, while others may be non-refundable once confirmed. Refund eligibility is always determined by the provider’s policy.

Important Notes

• All cancellation terms, refund eligibility, and timelines are clearly shown before you complete your booking.
• Processing times and refund methods are governed by the service provider and payment method used.
• Any third-party fees, service charges, or provider-specific costs are non-refundable unless stated otherwise by the provider.
• For questions related to provider policies or special conditions, customers may be required to contact the service provider directly.

We recommend reviewing the cancellation terms carefully before confirming your booking to ensure the policy fits your travel plans.