Refund Policy
We know that travel plans can change, and when they do, we’re here to make the refund process as smooth and transparent as possible.
Refund Eligibility
Refunds are subject to the terms and conditions of the respective service providers, including airlines, hotels, and tour operators. Depending on the fare or rate selected, some bookings may be non-refundable or may include cancellation charges. All applicable refund conditions are clearly shared with you before you complete your booking.
How to Request a Refund
To initiate a refund, simply reach out to our customer support team via email or chat, available 24/7. Please keep your booking reference handy and briefly mention the reason for your cancellation so we can assist you faster.
Refund Processing Timeline
Once your refund request is approved by the service provider, we process it promptly. Refunds typically take 7–14 business days to reflect in your original payment method. Processing time may vary depending on your bank or payment provider. If there’s any delay beyond the expected timeframe, our support team will be happy to provide an update.
Partial Refunds & Deductions
In cases where only part of your booking qualifies for a refund, we’ll clearly communicate the refundable amount along with any applicable fees or deductions before processing. Our team is always available to walk you through the details and answer any questions you may have.
We recommend reviewing the refund terms at the time of booking to ensure the policy matches your travel plans.